ECMPS Support

Following the switch to the new domain name, there have been problems with the resubmission request form. Technical support is working on correcting the problems.

In the meantime, if you need to request a resubmission, continue to use the resubmission request form on the website.

The information which you submit via the web form will be received by the ECMPS technical support staff. However, after you submit your request, you will receive an error message on the subsequent page. In addition, you will not receive an automatic email indicating that your resubmission request was received.

Despite the error and not receiving the automatic email submission, your request will have been received. The technical support staff will send you an email indicating that your resubmission request was received. If you do not receive an email from the technical support staff by the end of the day, please follow-up with technical support regarding your request to resubmit data.

We apologize for the inconvenience, and we will add a new post when the problems have been resolved.

Labels: Technical Support