ECMPS Support

As was posted earlier, ECMPS Client Tool users should review the Known Issues page in order to determine if what they are experiencing has already been identified as a known issue and what the particular work-around might be.

In general, as soon as an issue is identified as a "Known Issue", it is posted on the Known Issues Web page.

Two recent additions to the Known Issues list include:

A Comma Too Far

Description

The Client Tool Help instructions for LME users incorrectly state that an imported CSV file should contain 10 commas per line; CSV files should only contain 9 commas per line.

Status

To successfully import an LME file, create a CSV file with 9 commas. This issue will be fixed in the next release of the Client Tool.

Blame it on the Bug

Description

Some evaluation errors may be caused by software bugs.

Status

Click here for a list of evaluation errors that could be caused by software bugs, and possible resolutions to these issues. These issues will be fixed in the next release of the Client Tool.

The complete list of currently identified known issues is available on the Known Issues Web page.